Company Profile

Accu-Link Call Centres Inc. opened on March 1, 2003, and took over the contract for the Ontario One Call “Call-Before-You-Dig” inbound call centre effective March 15 of the same year. On January 1, 2004, Accu-Link began to service the British Columbia One Call centre as well. From this point forward, several more businesses have been acquired and made to flourish.

Accu-Link plays a vital role in processing excavator requests for the location of underground utility lines, and in the notification of member utility companies. Our cutting-edge computerized call processing equipment, GIS mapping database and member notification software are the best in the industry, and our highly skilled staff provide remarkable service to our clientele in the excavating community, the utilities industry, and the general public.

Accu-Link provides seamless quality service and creates member and shareholder value by being the ‘Best in Class” in damage prevention. Through a customer-focused, high-performing workforce, we deliver the highest value-added service to all member groups in support of damage prevention; revenue growth, efficiency improvement, and delivery strategies.

Currently housing numerous call centre products and in acquisition talks for several more, Accu-Link Call Centres Inc. is thriving and looks forward to enjoying many more years of success.


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