Accu-Link Call Centres Inc. has several interesting and challenging positions available for full-time, part-time, and contract employment. If you are self-motivated, hard-working and dedicated, we would love to hear from you!

Call Centre Agent

• Answer inbound phone calls
• Complete locate requests
• Assist callers with locate inquiries
• Utilize mapping skills to determine accurate work areas

Look-Up/Research Agent

• Analyze maps to provide office clearances
• Answer inbound phone calls
• Assist callers with clearance inquiries
• Make outbound phone calls to provide office clearances

Help Desk Coordinator

• Assist internal and external clients with problem resolution
• Member support and relations
• Complaint and escalation handling

Team Leader

• Manage a team of call centre agents
• Evaluate agent performance
• Develop and implement action plans
• Lead agents to maximum productivity and efficiency
• Provide support, coaching, motivation and training for agents

Email your resume today to careers@accu-link.ca.