Available Positions

Accu-Link Call Centres Inc. has several interesting and challenging positions available for full-time, part-time, and contract employment. If you are self-motivated, hard-working and dedicated, we would love to hear from you!

Call Centre Agent

  • Answer inbound phone calls
  • Complete locate requests
  • Assist callers with locate inquiries
  • Utilize mapping skills to determine accurate work areas

Look-Up/Research Agent

  • Analyze maps to provide office clearances
  • Answer inbound phone calls
  • Assist callers with clearance inquiries
  • Make outbound phone calls to provide office clearances

Help Desk Coordinator

  • Assist internal and external clients with problem resolution
  • Member support and relations
  • Complaint and escalation handling

Team Leader

  • Manage a team of call centre agents
  • Evaluate agent performance
  • Develop and implement action plans
  • Lead agents to maximum productivity and efficiency
  • Provide support, coaching, motivation and training for agents

Email your resume today to careers@accu-link.ca.


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